Cookie & Privacy Policy

Right Car is committed to protecting the privacy of our visitors. We have created this policy to demonstrate our firm commitment to privacy. You can request to access and amend your contact preferences at any time, just contact customercare@rightcar.co.uk to receive a link to update your contact preferences.

Collecting Personal Information

For a number of services, both online and in branch, it is sometimes necessary for us to collect data about you to provide certain services.

We collect, store and use personal information in the following formats:

  • Information provided to the dealer; by phone, email, post, website enquiry or in person.
  • Information provided when completing an online form.
  • Information related to the purchase you make of our goods or services.

We store provided personal information on: Names, Emails, addresses, telephone numbers, payments details

We store information on events and interactions between the customer and the branch such as: Contact history, payment history and purchase history.

Using Personal Information

We use this information for the following of purposes:

  • Contacting customers in regards to enquiries.
  • Contacting customers to facilitate the provisions of services you have requested.
  • Meeting the terms of your order.
  • Enabling the use of particular services.
  • Sending statements, invoices and payments reminders to you.
  • Collecting payments from you.
  • Sending SMS notifications for: Due services, MOT expiry and vehicle recalls.
  • Sending email marketing material
    • The footer of every email contains links to allow you to amend your email marketing preferences.

3rd Party Disclosure

We may share your personal data with 3rd parties in the following situations:

  • Our manufacturer partners where it would be reasonable to do so.
    • Manufacturer Warranty
    • Manufacturer Service packages
    • New car sales
  • Partnered banks, in order to establish finance quotes/contracts.
  • Members of our group companies where it would be reasonable to do so.
  • If legally obliged to disclose your personal information.
  • In connection with any ongoing or prospective legal proceedings.
  • In order to establish, exercise or defend our legal rights.

Remarketing

You may find our adverts reaching you through; Search engines, Google Display Network and Social Networking sites. We use cookies on our site to send marketing material to users of our site over other networks. You can opt out of receiving remarketing ads through the platforms themselves. 

Except for the reasons above, we do not disclose personal information to any third parties. We will never sell or rent your personal information to third parties. We wil not provide third parties (other than as is necessary to provide the services) with your information that would uniquely identify you without first obtaining your express permission.


We use certain tracking software that allows us to monitor how our site is used, see what are cookies. For example, we are able to track how many times a certain page is viewed. We do not use tracking software to gather personal information about our visitors.

We may link to third party sites. We are not responsible for the content of those pages or their privacy practices. Although please be aware if you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

If you have any comments or questions about the administration of this site, you can contact us at webmaster@finesse-internet.co.uk

What are Cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At rightcar.co.uk we only use cookies in instances where there is a need to keep track of what you may have in a basket or functional during site operation.

If you don't wish to enable cookies, you'll still be able to browse the site and use it for general purpose although some features may be disabled. Most web browsers have cookies enabled, but check your browser settings for help with these.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use usage information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related information to show you when you're browsing.

We're giving you this information as part of our initiative to comply with recent legislation.

Our Cookie Policy

To make full use of the possible features on the rightcar.co.uk website, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from this site, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

Here's a list of the main cookies we use, and what we use them for. You'll find information about 3rd party cookies below.

Social 'share' tools

If you take the opportunity to 'share' rightcar.co.uk content with friends through social networks - such as Facebook and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).

 

Third Party Cookies

When you visit rightcar.co.uk you may notice some cookies that aren't related directly to us. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.